Authors: Charles Protzman, George Mayzell, Joyce Kerpchar
Categories: Business & Economics
Type: BOOK - Published: 2010-12-21 - Publisher: CRC Press
Winner of a 2013 Shingo Research and Professional Publication Award This practical guide for healthcare executives, managers, and frontline workers, provides the means to transform your enterprise into a High-Quality Patient Care Business Delivery System. Designed for continuous reference, its self-contained chapters are divided into three primary sections: Defines what